We offer a 60-day money-back guarantee for a risk-free shopping experience. Your trial begins upon delivery, allowing you to test our products at home. To qualify for a refund, items must be lightly used, in a like-new condition, and free from contaminants or damage.


Why We Offer This Guarantee

We believe in the quality of our products and want you to enjoy them without hesitation. Our guarantee gives you the freedom to try our products in the comfort of your home, knowing you can return them if they don’t meet your expectations.

How It Works

Start Date

Your guarantee period begins 60 days from the date of delivery — plenty of time to test your purchase.

Condition Requirements

To qualify for a refund, returned items must meet the following criteria:

• Lightly used and in like-new condition.
• Free of any pee, poop, blood, dirt, or other contaminants.
• No structural damage.

Original Packaging (or professionally packaged).

Refunds are processed within 3–7 business days of item inspection.

Returns are not accepted after 60 days.


Return & Refund Timing

The return or refund process begins only after your order has been successfully delivered.

If your product has shipped but not yet delivered, we cannot issue a refund until delivery is confirmed.

However, if your order is not delivered within 15 business days of shipping, we’ll issue a full refund — no questions asked.

We monitor every shipment and will assist with tracking or re-shipping if needed before a refund is processed.