60 DAYS ELITE GUARANTEE
Every K9ELITE order is backed by our 60 Day Elite Guarantee. It covers manufacturing defects, damaged-on-arrival items, missing parts, or fulfillment errors. If your gear arrives wrong, damaged, or defective, we'll make it right with a replacement, exchange, or resolution handled by our support team. This guarantee also includes free size exchanges to ensure the proper fit for your dog.
DOG DAMAGE PROTECTION
For those who want added peace of mind, K9ELITE offers optional Dog Damage Protection. This 1-year protection plan covers damage caused by your dog during normal use.
If the gear is chewed, torn, or destroyed, we will replace it once during the coverage period with shipping included.